Merchant Services

»Return Policy
30 return policy. (30 days from purchase) We will not take any item/s back after 30 days. You must contact us for a Return Authorization, prior to shipping any product back to us. All returns must be in like new condition, with the original packaging, including parts and instruction booklets. Any products that do not meet these conditions will be subject to a 15% restocking fee.

To obtain a Return Authorization, please contact us:

Ph:772-325-1515

E-Mail:
sales@directbrandsllc.com

Shipping charges are not refundable!

Warranty Claims:

If your product is out of the 30 day return windo please contact Poly-Planar directly, they will handle any defective merchandise or warranty claims directly.
Please contact Poly-Planar.

Call Poly Planar for Warranty Claims Only!

Phone:
410-761-4000